Complaint Redressal Page
Welcome to Apna India Express, where we are committed to providing accurate and reliable news coverage to our readers. We strive to maintain the highest standards of journalism and integrity. However, if you have any complaints regarding the content published on our website, we encourage you to reach out to us. Your feedback helps us improve and ensures that we continue to serve you better.
How to Lodge a Complaint:
- Email: Alternatively, you can send us an email at [email protected]. Make sure to include the subject line “Complaint” for quicker identification.
Guidelines for Filing a Complaint:
- Clearly state the nature of your complaint. Whether it’s regarding factual inaccuracies, biased reporting, or any other issue, please be specific.
- Provide relevant details such as the date and time of publication, the title or URL of the article, and any other pertinent information.
- Include your contact information (name, email, phone number) so that we can follow up with you regarding your complaint.
Our Commitment:
Upon receiving your complaint, our team will investigate the matter thoroughly and take appropriate actions as necessary. We are dedicated to addressing your concerns promptly and transparently.
Response Time:
We aim to acknowledge receipt of your complaint within 24 hours of submission. Our team will then work diligently to resolve the issue at the earliest. Depending on the complexity of the complaint, resolution times may vary, but we assure you that we will keep you informed throughout the process.
Escalation:
If you are not satisfied with the resolution provided, you have the option to escalate your complaint to our editorial management team. Details on how to escalate your complaint will be provided in our response to your initial complaint.
Feedback and Suggestions:
We value your feedback and suggestions on how we can further improve our services. If you have any ideas or recommendations, please feel free to share them with us.
Thank you for choosing Apna India Express. We appreciate your trust and support.